Daimler Buses recalls certain Mercedes-Benz vehicles due to emergency valve malfunction
Daimler Buses (Mercedes-Benz) is recalling certain model vehicles due to an issue with the external emergency valve not working. The affected models include TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, and Tourrider USA. This malfunction is caused by a component within the door control valve having a bore diameter outside the tolerance.
- Product
- TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, Tourrider USA
- What to do
- Affected customers will be contacted directly to make an appointment with their local dealer/authorised repairer for necessary repairs.
Recall repairs are always free. Check your registration or VIN with a franchised dealer for your make.
Daimler Buses GmbH (Mercedes-Benz) has announced a voluntary recall for specific models of their buses. The recall affects the TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, and Tourrider USA models. The issue arises from a component within the door control valve that has a bore diameter outside of the acceptable tolerance, which can cause the external emergency valve to malfunction.
In total, 14 vehicles in the Republic of Ireland are impacted by this recall. Owners of these affected models will be contacted directly by Daimler Buses to arrange for necessary repairs at their local dealer or authorized repairer.
If you believe your vehicle may be among those affected, you are encouraged to reach out to Daimler Buses GmbH for more information. It is important for vehicle owners to address this issue promptly to ensure the safety and functionality of their buses.
From the official notice
Mercedes-Benz Bus Recall campaign next steps Daimler Buses GmbH (Mercedes-Benz) will directly contact all affected customers advising them to make an appointment with their local dealer/authorised repairer where all necessary repairs will be carried out. If you believe your vehicle may be impacted by any of the recall(s) below, then you can contact Daimler Buses GmbH by email [email protected…
Frequently asked questions
Is TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, Tourrider USA being recalled in Ireland?
Yes. Daimler Buses (Mercedes-Benz) is recalling certain model vehicles due to an issue with the external emergency valve not working. The affected models include TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, and Tourrider USA. This malfunction is caused by a component within the door control valve having a bore diameter outside the tolerance.
Why is TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, Tourrider USA being recalled?
The recall relates to a injury hazard. Daimler Buses (Mercedes-Benz) is recalling certain model vehicles due to an issue with the external emergency valve not working. The affected models include TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, and Tourrider USA. This malfunction is caused by a component within the door control valve having a bore diameter outside the tolerance.
What should I do if I have this product?
Affected customers will be contacted directly to make an appointment with their local dealer/authorised repairer for necessary repairs.
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