Daimler Buses (Mercedes-Benz) recalls certain model vehicles
Daimler Buses (Mercedes-Benz) is recalling certain model vehicles due to an issue with the external emergency valve not working. The affected models include TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, and Tourrider USA. This malfunction is caused by a component within the door control valve having a bore diameter outside the tolerance.
- Brand
- Daimler Buses (Mercedes-Benz)
- Product
- TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, Tourrider USA
- What to do
- Affected customers will be contacted directly to make an appointment with their local dealer/authorised repairer for necessary repairs.
Recall campaign next steps
Daimler Buses GmbH (Mercedes-Benz) will directly contact all affected customers advising them to make an appointment with their local dealer/authorised repairer where all necessary repairs will be carried out.
If you believe your vehicle may be impacted by any of the recall(s) below, then you can contact Daimler Buses GmbH by email [email protected]
Daimler Buses (Mercedes-Benz) recalls certain model vehicles
01 April 2026
Daimler Buses (Mercedes-Benz) is carrying out a voluntary recall on certain Mercedes-Benz TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, Tourrider USA model vehicles.
External emergency valve not working. The bore diameter of a component within the door control valve is outside the tolerance. This would lead to the exterior emergency valve malfunctioning.
There are 14 vehicles affected in the Republic of Ireland.
Frequently asked questions
Is TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, Tourrider USA being recalled in Ireland?
Yes. Daimler Buses (Mercedes-Benz) is recalling certain model vehicles due to an issue with the external emergency valve not working. The affected models include TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, and Tourrider USA. This malfunction is caused by a component within the door control valve having a bore diameter outside the tolerance.
Why is TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, Tourrider USA being recalled?
The recall relates to a chemical hazard. Daimler Buses (Mercedes-Benz) is recalling certain model vehicles due to an issue with the external emergency valve not working. The affected models include TC 500, CC 500, MC 500, eIntouro, Tourismo, Travego, Intouro, and Tourrider USA. This malfunction is caused by a component within the door control valve having a bore diameter outside the tolerance.
What should I do if I have this product?
Affected customers will be contacted directly to make an appointment with their local dealer/authorised repairer for necessary repairs.
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