DT Swiss recalls bicycle wheels of the model series ARC, ERC, CRC & HEC
DT Swiss is recalling bicycle wheels from the model series ARC, ERC, CRC, and HEC due to a risk of property damage, serious injury, or death. The wheel rim may weaken or fail unexpectedly. Approximately 656 products are affected in the Republic of Ireland.
- Brand
- DT Swiss
- Product
- bicycle wheels of the model series ARC, ERC, CRC & HEC
- Retailer
- DT Swiss
- What to do
- Consumers should stop using the affected wheels immediately, check the DT Swiss ID number on their rims, and visit the DT Swiss Recall Notice or email recall@dtswiss.com to verify if their wheels are part of the recall.
- Publication date:6 August 2025
DT Swiss is carrying out a recall of DT Swiss bicycle wheels of the model series ARC, ERC, CRC & HEC.
The risk reported to the CCPC is property damage, serious injury or death. The wheel rim may weaken or fail unexpectedly, leading to property damage, serious injury, or death.
The brand is DT Swiss. The models are ARC/ERC/CRC/HEC.
The affected wheel models of the ERC, CRC, and HEC series have rim heights of 35 and 45 mm and affected models of the ARC series have rim heights of 50, 55, and 65 mm.
There are approximately 656 affected products in the Republic of Ireland.
What to do:
Consumers should stop using the affected wheels immediately, check the DT Swiss ID number on their rims, and visit the DT Swiss Recall Notice or email recall@dtswiss.com to verify if their wheels are part of the recall. If affected, they should follow the instructions to return the wheels for inspection. DT Swiss will inspect the returned wheels and, if necessary, replace them free of charge.
View all product safety noticesFrequently asked questions
Is bicycle wheels of the model series ARC, ERC, CRC & HEC being recalled in Ireland?
Yes. DT Swiss is recalling bicycle wheels from the model series ARC, ERC, CRC, and HEC due to a risk of property damage, serious injury, or death. The wheel rim may weaken or fail unexpectedly. Approximately 656 products are affected in the Republic of Ireland.
Why is bicycle wheels of the model series ARC, ERC, CRC & HEC being recalled?
The recall relates to a injury hazard. DT Swiss is recalling bicycle wheels from the model series ARC, ERC, CRC, and HEC due to a risk of property damage, serious injury, or death. The wheel rim may weaken or fail unexpectedly. Approximately 656 products are affected in the Republic of Ireland.
What should I do if I have this product?
Consumers should stop using the affected wheels immediately, check the DT Swiss ID number on their rims, and visit the DT Swiss Recall Notice or email recall@dtswiss.com to verify if their wheels are part of the recall.
Where was bicycle wheels of the model series ARC, ERC, CRC & HEC sold?
It was sold via DT Swiss.
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