DT Swiss recalls bicycle wheels due to risk of rim failure
DT Swiss is recalling bicycle wheels from the model series ARC, ERC, CRC, and HEC due to a risk of property damage, serious injury, or death. The wheel rim may weaken or fail unexpectedly. Approximately 656 products are affected in the Republic of Ireland.
- Brand
- DT Swiss
- Product
- bicycle wheels of the model series ARC, ERC, CRC & HEC
- Retailer
- DT Swiss
- What to do
- Consumers should stop using the affected wheels immediately, check the DT Swiss ID number on their rims, and visit the DT Swiss Recall Notice or email recall@dtswiss.com to verify if their wheels are part of the recall.
Recall repairs are always free. Check your registration or VIN with a franchised dealer for your make.
DT Swiss is recalling certain bicycle wheels from the model series ARC, ERC, CRC, and HEC. The recall affects wheels with rim heights of 35 mm and 45 mm for the ERC, CRC, and HEC series, and rim heights of 50 mm, 55 mm, and 65 mm for the ARC series. Approximately 656 of these products are affected in the Republic of Ireland.
The primary concern with these wheels is that the rim may weaken or fail unexpectedly, which poses a significant risk of property damage, serious injury, or even death. Consumers who own these bicycle wheels are urged to take immediate action to ensure their safety.
Affected consumers should stop using the wheels right away and check the DT Swiss ID number located on their rims. They can visit the DT Swiss Recall Notice online or email recall@dtswiss.com to confirm if their wheels are included in the recall. If their wheels are affected, they should follow the provided instructions to return them for inspection, and DT Swiss will inspect the returned wheels and replace them free of charge if necessary.
From the official notice
Notice details Publication date: 6 August 2025 DT Swiss is carrying out a recall of DT Swiss bicycle wheels of the model series ARC, ERC, CRC & HEC. The risk reported to the CCPC is property damage, serious injury or death. The wheel rim may weaken or fail unexpectedly, leading to property damage, serious injury, or death. The brand is DT Swiss. The models are ARC/ERC/CRC/HEC. The affected whe…
Read the full notice at Competition & Consumer Protection Commission →
Frequently asked questions
Is bicycle wheels of the model series ARC, ERC, CRC & HEC being recalled in Ireland?
Yes. DT Swiss is recalling bicycle wheels from the model series ARC, ERC, CRC, and HEC due to a risk of property damage, serious injury, or death. The wheel rim may weaken or fail unexpectedly. Approximately 656 products are affected in the Republic of Ireland.
Why is bicycle wheels of the model series ARC, ERC, CRC & HEC being recalled?
The recall relates to a injury hazard. DT Swiss is recalling bicycle wheels from the model series ARC, ERC, CRC, and HEC due to a risk of property damage, serious injury, or death. The wheel rim may weaken or fail unexpectedly. Approximately 656 products are affected in the Republic of Ireland.
What should I do if I have this product?
Consumers should stop using the affected wheels immediately, check the DT Swiss ID number on their rims, and visit the DT Swiss Recall Notice or email recall@dtswiss.com to verify if their wheels are part of the recall.
Where was bicycle wheels of the model series ARC, ERC, CRC & HEC sold?
It was sold via DT Swiss.
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