Joie Serina Swivel Baby Swing Elephant Duo (226495)
Allison Baby UK Ltd. recalls the Joie Serina Swivel Baby Swing in the Elephant Duo fashion due to a potential failure of the steel bolt that secures the seat unit to the frame, which may cause unexpected separation of the seat unit from the base. Consumers should check the manufacturing date on their product label.
- Brand
- Joie
- Product
- Serina Swivel
- Batch codes
- 190225, 200225, 210225, 220225
- Retailer
- Smyths Toys
- What to do
- Stop using the product and contact Joie Customer Care immediately if your unit falls within the affected date range.
Date 03.03.2026 Product Safety Recall Allison Baby UK Ltd. recalls Joie Serina Swivel Product Name: Serina Swivel / Product Type: Swing / Brand: Joie Item Code: W1306DAELD000 / Fashion name: Elephant Duo Location of manufacturing date sticker that indicates the item production batch date (looking for items with 190225 / 200225 / 210225 / 220225 - Example above shows 190225 Example 190225 Product identification sticker with manufacturing date (Batch) located on the underside of the swing arm WHY IS THIS PRODUCT DANGEROUS? • Failure of the steel bolt that secures the seat unit to the frame may result in unexpected separation of the seat unit from the base. WHAT TO DO • Please check the manufacturing date on your product label (usually found on the underside of the base). If your unit falls within the affected date range (from 19 February 2025 up to and including 22 February 2025), or if you are unsure, stop using the product please contact Joie Customer Care immediately. REMEDIES FOR CONSUMERS Consumers are entitled to the following remedy options: • Free-of-charge collection of Serina swivel & upgrade to Joie Serina 2 in 1 or • Full refund • These remedies apply to all affected units CONTACT Email: customerservices.uk@joiebaby.com | Tel UK: 0800 952 0061 | Tel ROI: +44800 9520061 Spread the word about this recall, espically if you know that the recalled product was offered, lent or sold to someone else.
Frequently asked questions
Is Serina Swivel being recalled in Ireland?
Yes. Allison Baby UK Ltd. recalls the Joie Serina Swivel Baby Swing in the Elephant Duo fashion due to a potential failure of the steel bolt that secures the seat unit to the frame, which may cause unexpected separation of the seat unit from the base. Consumers should check the manufacturing date on their product label.
Why is Serina Swivel being recalled?
The recall relates to a injury hazard. Allison Baby UK Ltd. recalls the Joie Serina Swivel Baby Swing in the Elephant Duo fashion due to a potential failure of the steel bolt that secures the seat unit to the frame, which may cause unexpected separation of the seat unit from the base. Consumers should check the manufacturing date on their product label.
What should I do if I have this product?
Stop using the product and contact Joie Customer Care immediately if your unit falls within the affected date range.
Which batches of Serina Swivel are affected?
The affected batch codes are: 190225, 200225, 210225, 220225.
Where was Serina Swivel sold?
It was sold via Smyths Toys.
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