Mercedes-Benz recalls certain ACTROS and AROCS vehicles due to axle support issue
Motor Distributors Limited (Mercedes-Benz) is recalling certain ACTROS and AROCS model vehicles due to a safety issue with missing bolts on the axle support, which may impair driving and braking functions. Additionally, certain eActros and eEconic model vehicles are recalled because of a potential failure of the electrohydraulic power steering pumps. There are 3 ACTROS and AROCS vehicles and 1 eActros or eEconic vehicle affected in the Republic of Ireland.
- Brand
- Mercedes-Benz
- Product
- ACTROS and AROCS model vehicles, eActros and eEconic model vehicles
- What to do
- Affected customers will be contacted by post to make an appointment with their local dealer/authorised repairer for necessary repairs.
Recall repairs are always free. Check your registration or VIN with a franchised dealer for your make.
Motor Distributors Limited is conducting a voluntary recall of specific ACTROS and AROCS model vehicles due to a safety concern. The issue involves up to two missing bolts on the axle support, which could cause the remaining bolt assemblies to loosen. This may lead to impaired driving and braking functions, increasing the risk of accidents. There are three affected vehicles in the Republic of Ireland, produced between 18 May 2022 and 26 August 2024.
In addition, a recall is also in place for certain eActros and eEconic vehicles. The problem identified is related to the electrohydraulic power steering pumps, which may fail due to insufficient corrosion protection on electrical connections and manufacturing tolerances. If one or more pumps fail, it will not be detected, and no error message will be displayed. There is one affected vehicle in the Republic of Ireland, produced between 01 February 2022 and 30 April 2024.
Customers who believe their vehicles may be affected will be contacted directly by Motor Distributors Limited. They are advised to make an appointment with their local dealer or authorized repairer for necessary repairs. For any inquiries, customers can reach out to the Motor Distributors Limited Contact Centre.
From the official notice
Mercedes-Benz (Truck) Recall campaign next steps Motor Distributors Limited (Mercedes-Benz) will directly contact all affected customers by post, advising them to make an appointment with their local dealer/authorised repairer where all necessary repairs will be carried out. If you believe your vehicle may be impacted by any of the recall(s) below, then you can contact Motor Distributors Limited (…
Frequently asked questions
Is ACTROS and AROCS model vehicles, eActros and eEconic model vehicles being recalled in Ireland?
Yes. Motor Distributors Limited (Mercedes-Benz) is recalling certain ACTROS and AROCS model vehicles due to a safety issue with missing bolts on the axle support, which may impair driving and braking functions. Additionally, certain eActros and eEconic model vehicles are recalled because of a potential failure of the electrohydraulic power steering pumps. There are 3 ACTROS and AROCS vehicles and 1 eActros or eEconic vehicle affected in the Republic of Ireland.
Why is ACTROS and AROCS model vehicles, eActros and eEconic model vehicles being recalled?
The recall relates to a injury hazard. Motor Distributors Limited (Mercedes-Benz) is recalling certain ACTROS and AROCS model vehicles due to a safety issue with missing bolts on the axle support, which may impair driving and braking functions. Additionally, certain eActros and eEconic model vehicles are recalled because of a potential failure of the electrohydraulic power steering pumps. There are 3 ACTROS and AROCS vehicles and 1 eActros or eEconic vehicle affected in the Republic of Ireland.
What should I do if I have this product?
Affected customers will be contacted by post to make an appointment with their local dealer/authorised repairer for necessary repairs.
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