Cloud Nine Travel Hair Dryer recalled due to fire and burns risk
Cloud Nine is recalling the Travel Hair Dryer model XDM 3600 due to a fire and burns risk as it may overheat during use. Approximately 38 units were given as a free promotional gift with a previous purchase.
- Brand
- Cloud Nine
- Product
- Travel Hair Dryer
- Sold on
- Wish
- What to do
- Stop use immediately and dispose of the product sustainably. You may return the Travel Hair Dryer for sustainable disposal, but no refund will be given. Alternatively, return both the Travel Hair Dryer and the original product for a full refund.
Cloud Nine is issuing a recall for their Travel Hair Dryer, specifically model XDM 3600, due to safety concerns. The hair dryer has been identified as having the potential to overheat, which can lead to fire and burns, creating a significant risk for users. Approximately 38 units of this product were distributed in the Republic of Ireland as a free gift with previous Cloud Nine purchases.
Consumers who received this hair dryer are advised to stop using it immediately and to dispose of it in a sustainable manner. There are two options for returning the product: individuals can return the hair dryer alone for sustainable disposal by Cloud Nine, but no refund will be provided. Alternatively, customers can return both the hair dryer and the original Cloud Nine product they purchased to receive a full refund for the entire order, as there are no safety concerns with the original product.
For assistance with returns or further inquiries, customers can contact Cloud Nine at info@cloudninehair.com. It is important for consumers to take action promptly to ensure their safety and to address the recall appropriately.
From the official notice
Notice details Publication date: 9 April 2026 A safety issue has been identified with a Cloud Nine Travel Hair Dryer. The product presents a fire and burns risk. The product may overheat during use and may lead to fire and burns. The brand is Cloud Nine. The model is XDM 3600. There are approximately 38 affected products in the Republic of Ireland. All units were given to customers as a free Gift…
Read the full notice at Competition & Consumer Protection Commission →
Frequently asked questions
Is Travel Hair Dryer being recalled in Ireland?
Yes. Cloud Nine is recalling the Travel Hair Dryer model XDM 3600 due to a fire and burns risk as it may overheat during use. Approximately 38 units were given as a free promotional gift with a previous purchase.
Why is Travel Hair Dryer being recalled?
The recall relates to a fire / burn hazard. Cloud Nine is recalling the Travel Hair Dryer model XDM 3600 due to a fire and burns risk as it may overheat during use. Approximately 38 units were given as a free promotional gift with a previous purchase.
What should I do if I have this product?
Stop use immediately and dispose of the product sustainably. You may return the Travel Hair Dryer for sustainable disposal, but no refund will be given. Alternatively, return both the Travel Hair Dryer and the original product for a full refund.
Where was Travel Hair Dryer sold?
It was sold via Wish.
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