Product Safety Information Notice on a Cloud Nine Travel Hair Dryer
Cloud Nine is recalling the Travel Hair Dryer model XDM 3600 due to a fire and burns risk as it may overheat during use. Approximately 38 units were given as a free promotional gift with a previous purchase.
- Brand
- Cloud Nine
- Product
- Travel Hair Dryer
- Sold on
- Wish
- What to do
- Stop use immediately and dispose of the product sustainably. You may return the Travel Hair Dryer for sustainable disposal, but no refund will be given. Alternatively, return both the Travel Hair Dryer and the original product for a full refund.
- Publication date:9 April 2026
A safety issue has been identified with a Cloud Nine Travel Hair Dryer.
The product presents a fire and burns risk. The product may overheat during use and may lead to fire and burns.
The brand is Cloud Nine. The model is XDM 3600.
There are approximately 38 affected products in the Republic of Ireland. All units were given to customers as a free Gift with Purchase (GWP). This was as a free promotional gift with a previous Cloud Nine purchase.
What To Do
If you received one of the above products, please stop use immediately and dispose of the product sustainably.
You may return the Travel Hair Dryer on its own where the product will be disposed of sustainably by Cloud NIne, but no refund will be given. Cloud Nine will reimburse the cost of postage once they are in receipt of the product.
Alternatively, if you prefer, you may return both the Travel Hair Dryer and the original Cloud Nine product you purchased and receive a full refund for the entire order, noting that there are no safety or quality concerns with the original product. Please contact info@cloudninehair.com who will be able to assist you should you wish to return your entire order.
View all product safety noticesFrequently asked questions
Is Travel Hair Dryer being recalled in Ireland?
Yes. Cloud Nine is recalling the Travel Hair Dryer model XDM 3600 due to a fire and burns risk as it may overheat during use. Approximately 38 units were given as a free promotional gift with a previous purchase.
Why is Travel Hair Dryer being recalled?
The recall relates to a fire / burn hazard. Cloud Nine is recalling the Travel Hair Dryer model XDM 3600 due to a fire and burns risk as it may overheat during use. Approximately 38 units were given as a free promotional gift with a previous purchase.
What should I do if I have this product?
Stop use immediately and dispose of the product sustainably. You may return the Travel Hair Dryer for sustainable disposal, but no refund will be given. Alternatively, return both the Travel Hair Dryer and the original product for a full refund.
Where was Travel Hair Dryer sold?
It was sold via Wish.
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