Product Safety Information Notice on Bugaboo Giraffe Highchair
Bugaboo is recalling the Giraffe Highchair due to a safety issue where the legs may detach if not properly tightened, posing a risk of injury to infants. The affected batch numbers include 200001001, 200001002, 200001005, 200001007, and 200001013.
- Brand
- Bugaboo
- Product
- Giraffe Highchair
- Batch codes
- 200001001, 200001002, 200001005, 200001007, 200001013
- What to do
- Consumers should check if their Bugaboo Giraffe needs a repair kit and can request a free repair kit from Bugaboo. If they wish to continue using the highchair, they must set the footrest to its lowest position.
- Publication date:20 May 2025
A safety issue has been identified with the Bugaboo Giraffe Highchair.
The risk associated with the product is that of injuries. If the highchair legs are not properly tightened, they may detach when an infant is seated in the baby set. This can happen due to pressure from the child’s legs and feet on the seat and footrest, which may lead to injury.
The brand is Bugaboo. The batch numbers are 200001001, 200001002, 200001005, 200001007, 200001013
There are approximately 122 affected products in the Republic of Ireland.
What to do:
Bugaboo has launched a modification programme and is offering a free repair kit, which includes updated screws, a revised Allen key, and instructions for correct installation. You can check if your Bugaboo Giraffe needs a repair kit at the Bugaboo Giraffe Repair Kit Checker.
If you want to continue using your Bugaboo Giraffe highchair until you have replaced the screws using the Repair Set, you can only do so safely if you put the footrest in its lowest position. You can put the footrest in its lowest position by pressing the two buttons located on either side of the footrest while sliding the footrest down. See Bugaboo's safety update for further details.
Customers seeking a refund should contact Bugaboo directly.
For more information please contact Bugaboo at service.uk@bugaboo.com.
View all product safety noticesFrequently asked questions
Is Giraffe Highchair being recalled in Ireland?
Yes. Bugaboo is recalling the Giraffe Highchair due to a safety issue where the legs may detach if not properly tightened, posing a risk of injury to infants. The affected batch numbers include 200001001, 200001002, 200001005, 200001007, and 200001013.
Why is Giraffe Highchair being recalled?
The recall relates to a chemical hazard. Bugaboo is recalling the Giraffe Highchair due to a safety issue where the legs may detach if not properly tightened, posing a risk of injury to infants. The affected batch numbers include 200001001, 200001002, 200001005, 200001007, and 200001013.
What should I do if I have this product?
Consumers should check if their Bugaboo Giraffe needs a repair kit and can request a free repair kit from Bugaboo. If they wish to continue using the highchair, they must set the footrest to its lowest position.
Which batches of Giraffe Highchair are affected?
The affected batch codes are: 200001001, 200001002, 200001005, 200001007, 200001013.
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