ModulAir by Joule recalled due to overheating electrical components risk
Chewbay Ltd T/A Joule Ireland is recalling the ModulAir Heat Pump System due to a safety issue where electrical component connections can overheat, melt, and break down, potentially generating smoke and fumes. This poses a risk of burns or fire if in contact with flammable materials inside the unit.
- Brand
- Joule
- Product
- ModulAir Heat Pump System
- Batch codes
- HHH-AEHP-00001
- What to do
- If you smell smoke or fumes coming from the unit, please isolate the unit and contact Joule on 01 5392427 before turning the unit back on.
The ModulAir Heat Pump System, manufactured by Chewbay Ltd T/A Joule Ireland, has been identified as having a safety issue related to its electrical components. In certain situations, these connections can overheat, resulting in melting and breakdown, which may produce smoke and fumes. This poses a risk of burns or fire, especially if the unit comes into contact with flammable materials inside.
Around 4,000 of these heat pump systems are affected in the Republic of Ireland. Consumers are advised to be vigilant for any signs of smoke or fumes coming from their units. If such a situation occurs, it is crucial to isolate the unit using the local isolator and turn the switch to the “off” position.
Joule Ireland has already reached out to some consumers to arrange for an engineer to conduct necessary repairs. If you have not been contacted by the company or have any questions regarding this recall, you should get in touch with Joule Ireland directly at 01 5392427 or via email at modulair@joule.ie, referencing ModulAir Upgrade.
From the official notice
Notice details Publication date: 14 April 2025 A safety issue has been identified with Chewbay Ltd T/A Joule Ireland ModulAir Heat Pump System. Joule Ireland has identified situations where electrical component connections in the ModulAir Heat Pump can overheat, melt and breakdown. This may generate smoke and fumes. This also presents a risk of burns or fire if contact is made with flammable mater…
Read the full notice at Competition & Consumer Protection Commission →
Frequently asked questions
Is ModulAir Heat Pump System being recalled in Ireland?
Yes. Chewbay Ltd T/A Joule Ireland is recalling the ModulAir Heat Pump System due to a safety issue where electrical component connections can overheat, melt, and break down, potentially generating smoke and fumes. This poses a risk of burns or fire if in contact with flammable materials inside the unit.
Why is ModulAir Heat Pump System being recalled?
The recall relates to a fire / burn hazard. Chewbay Ltd T/A Joule Ireland is recalling the ModulAir Heat Pump System due to a safety issue where electrical component connections can overheat, melt, and break down, potentially generating smoke and fumes. This poses a risk of burns or fire if in contact with flammable materials inside the unit.
What should I do if I have this product?
If you smell smoke or fumes coming from the unit, please isolate the unit and contact Joule on 01 5392427 before turning the unit back on.
Which batches of ModulAir Heat Pump System are affected?
The affected batch codes are: HHH-AEHP-00001.
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