Product Safety Information Notice on Decathlon ROCKRIDER XC 500S Mountain Bike
The Decathlon ROCKRIDER XC 500S Mountain Bike is recalled due to a risk of injuries from a fault in the Manitou Machete 120mm Fork, which could fail during use. This may lead to falls and possible injuries.
- Brand
- Decathlon
- Product
- ROCKRIDER XC 500S Mountain Bike
- Batch codes
- 8614814
- Retailer
- Decathlon
- What to do
- Customers are asked to follow a link to check if they have an affected product and can send the product to any Decathlon store for repair.
- Publication date:25 January 2023
A product safety issue has been identified with Decathlon ROCKRIDER XC 500S Mountain Bike.
The product presents a risk of injuries. There is a fault with the Manitou Machete 120mm Fork that could lead to the fork failing. A risk exists that the plunger could break during normal use. This may lead to falls from the bike and possible injuries e.g. fractures, bruising.
The brand is Decathlon. The model code is 8614814. The barcode is unknown.
There are approximately 2 affected products in the Republic of Ireland.
What to do:
Decathlon are asking customers to follow this link PRODUCT RECALL – ROCKRIDER XC500S to see if they have an affected product.
Any affected customers can send the product to any Decathlon store for repair. For more information regarding this recall contact Decathlon on email help.ireland@decathlon.com.
View all product safety noticesFrequently asked questions
Is ROCKRIDER XC 500S Mountain Bike being recalled in Ireland?
Yes. The Decathlon ROCKRIDER XC 500S Mountain Bike is recalled due to a risk of injuries from a fault in the Manitou Machete 120mm Fork, which could fail during use. This may lead to falls and possible injuries.
Why is ROCKRIDER XC 500S Mountain Bike being recalled?
The recall relates to a chemical hazard. The Decathlon ROCKRIDER XC 500S Mountain Bike is recalled due to a risk of injuries from a fault in the Manitou Machete 120mm Fork, which could fail during use. This may lead to falls and possible injuries.
What should I do if I have this product?
Customers are asked to follow a link to check if they have an affected product and can send the product to any Decathlon store for repair.
Which batches of ROCKRIDER XC 500S Mountain Bike are affected?
The affected batch codes are: 8614814.
Where was ROCKRIDER XC 500S Mountain Bike sold?
It was sold via Decathlon.
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