Decathlon ROCKRIDER XC 500S Mountain Bike recalled due to fork failure risk
The Decathlon ROCKRIDER XC 500S Mountain Bike is recalled due to a risk of injuries from a fault in the Manitou Machete 120mm Fork, which could fail during use. This may lead to falls and possible injuries.
- Brand
- Decathlon
- Product
- ROCKRIDER XC 500S Mountain Bike
- Batch codes
- 8614814
- Retailer
- Decathlon
- What to do
- Customers are asked to follow a link to check if they have an affected product and can send the product to any Decathlon store for repair.
Recall repairs are always free. Check your registration or VIN with a franchised dealer for your make.
The Decathlon ROCKRIDER XC 500S Mountain Bike has been identified as having a safety issue that could potentially lead to injuries. The problem lies with the Manitou Machete 120mm Fork, which may fail during normal use. If the fork fails, it could cause the plunger to break, resulting in falls and possible injuries such as fractures or bruising.
This recall affects approximately 2 units in the Republic of Ireland, specifically the model with code 8614814. Customers who own this bike are encouraged to check if their product is affected by visiting the provided link for the recall information.
If you have an affected bike, Decathlon advises that you return it to any Decathlon store for repair. For further assistance or inquiries regarding the recall, customers can contact Decathlon via email at help.ireland@decathlon.com.
From the official notice
Notice details Publication date: 25 January 2023 A product safety issue has been identified with Decathlon ROCKRIDER XC 500S Mountain Bike. The product presents a risk of injuries. There is a fault with the Manitou Machete 120mm Fork that could lead to the fork failing. A risk exists that the plunger could break during normal use. This may lead to falls from the bike and possible injuries e…
Read the full notice at Competition & Consumer Protection Commission →
Frequently asked questions
Is ROCKRIDER XC 500S Mountain Bike being recalled in Ireland?
Yes. The Decathlon ROCKRIDER XC 500S Mountain Bike is recalled due to a risk of injuries from a fault in the Manitou Machete 120mm Fork, which could fail during use. This may lead to falls and possible injuries.
Why is ROCKRIDER XC 500S Mountain Bike being recalled?
The recall relates to a chemical hazard. The Decathlon ROCKRIDER XC 500S Mountain Bike is recalled due to a risk of injuries from a fault in the Manitou Machete 120mm Fork, which could fail during use. This may lead to falls and possible injuries.
What should I do if I have this product?
Customers are asked to follow a link to check if they have an affected product and can send the product to any Decathlon store for repair.
Which batches of ROCKRIDER XC 500S Mountain Bike are affected?
The affected batch codes are: 8614814.
Where was ROCKRIDER XC 500S Mountain Bike sold?
It was sold via Decathlon.
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