Product Safety Information Notice on KATSU Tools circulating pumps
The KATSU TOOLS Star Intelligent Hot Water Circulating Pump Model STAR25/6A is recalled due to a safety issue where the mains electrical coupling can be connected in reverse, posing a serious risk of electrocution. Consumers can continue to use their heating systems if the pump is working properly, but should not handle the affected pumps.
- Brand
- KATSU TOOLS
- Product
- Star Intelligent Hot Water Circulating Pump Model STAR25/6A
- What to do
- Do not handle affected pumps; continue to use heating systems if the pump is working properly.
- Publication date:18 May 2026
A safety issue has been identified with the KATSU TOOLS Star Intelligent Hot Water Circulating Pump Model STAR25/6A used in heating systems in Ireland.
It has been identified that the mains electrical coupling to the pump can be connected in reverse which can pose a serious risk of electrocution.
The brand name is KATSU TOOLS. The affected circulating pump is the KATSU TOOLS Model STAR25/6A.
What to do
An installed pump can remain in operation, but you must take care not to handle affected pumps as there is a serious risk of electrocution. Consumers that have the affected model of pump installed, and where the unit is working properly, can continue to safely use their heating systems.
This notice will be updated pending more information becoming available in relation to the associated remedies.
View all product safety noticesFrequently asked questions
Is Star Intelligent Hot Water Circulating Pump Model STAR25/6A being recalled in Ireland?
Yes. The KATSU TOOLS Star Intelligent Hot Water Circulating Pump Model STAR25/6A is recalled due to a safety issue where the mains electrical coupling can be connected in reverse, posing a serious risk of electrocution. Consumers can continue to use their heating systems if the pump is working properly, but should not handle the affected pumps.
Why is Star Intelligent Hot Water Circulating Pump Model STAR25/6A being recalled?
The recall relates to a electric shock hazard. The KATSU TOOLS Star Intelligent Hot Water Circulating Pump Model STAR25/6A is recalled due to a safety issue where the mains electrical coupling can be connected in reverse, posing a serious risk of electrocution. Consumers can continue to use their heating systems if the pump is working properly, but should not handle the affected pumps.
What should I do if I have this product?
Do not handle affected pumps; continue to use heating systems if the pump is working properly.
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