Morco gas water heaters recalled due to fire and explosion risk
Morco is recalling Open-Flued Gas Water Heaters due to a risk of fire, explosion, and injuries from potential gas leaks. The affected models are Primo 6, Primo 11, EUP6, and EUP11, sold between 2018 and 2023.
- Brand
- Morco
- Product
- Open-Flued Gas Water Heaters
- What to do
- Consumers must not use these gas water heaters and should isolate the gas supply immediately. Contact Morco for a refund or replacement.
Morco has issued a recall for its Open-Flued Gas Water Heaters, which can be found in mobile homes, caravans, and domestic settings. The recall affects four specific models: Primo 6, Primo 11, EUP6, and EUP11. These products pose a serious safety risk due to the possibility of gas leaks that could lead to fires, explosions, and injuries.
The affected models were sold in the Republic of Ireland from 2018 to 2023, with approximately 1,000 units impacted. Consumers who purchased these water heaters from distributors such as Mectec Gas Limited, Gas Equipment Ireland, Johnston’s Caravans Ltd, Gas Home Limited, and Burkes Caravan Services Ltd should take immediate action.
Consumers are advised not to use the gas water heaters and to isolate the gas supply by turning off the isolation valve. It is crucial to contact Morco as soon as possible for further instructions, including options for refunds or replacements. If there is a smell of gas, consumers should reach out to Gas Networks Ireland for assistance.
From the official notice
Notice details Publication date: 15 January 2025 A safety issue has been identified with Morco Open-Flued Gas Water Heaters which may be installed in mobile homes and caravans and domestic settings. It is important that consumers do not use these gas water heaters and contact Morco immediately. The product has a risk of fire, explosion, and injuries. There is a risk of gas leaking which, if ignite…
Read the full notice at Competition & Consumer Protection Commission →
Frequently asked questions
Is Open-Flued Gas Water Heaters being recalled in Ireland?
Yes. Morco is recalling Open-Flued Gas Water Heaters due to a risk of fire, explosion, and injuries from potential gas leaks. The affected models are Primo 6, Primo 11, EUP6, and EUP11, sold between 2018 and 2023.
Why is Open-Flued Gas Water Heaters being recalled?
The recall relates to a fire / burn hazard. Morco is recalling Open-Flued Gas Water Heaters due to a risk of fire, explosion, and injuries from potential gas leaks. The affected models are Primo 6, Primo 11, EUP6, and EUP11, sold between 2018 and 2023.
What should I do if I have this product?
Consumers must not use these gas water heaters and should isolate the gas supply immediately. Contact Morco for a refund or replacement.
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