Trident Digital Display circulating pump recalled due to electrocution risk

The Trident Digital Display Circulating Pump Model STAR25/6A, used in heating systems, has been identified as having a safety issue. The problem arises from the mains electrical coupling, which can be connected in reverse, leading to a significant risk of electrocution. This hazard affects consumers who have this specific model installed in their heating systems.

Consumers who have the Trident Model STAR25/6A circulating pump should be cautious when handling the unit due to the electrocution risk. If the pump is functioning properly, it can remain in use, but care should be taken not to handle it directly. It is important for customers, installers, and merchants to verify whether they have this affected model, especially if they have had recent work done on their heating system or have moved homes in the past year.

Those who believe they have an affected pump should contact Yoobao Limited, trading as Trident Pumps, for an inspection and potential replacement of the unit. The replacement program is free of charge, but it is crucial that any installed units are replaced by a qualified tradesperson. Consumers are advised to reach out via email or phone for assistance regarding this issue.