Tucson circulating pumps recalled due to electrocution risk from reverse wiring

Tucson has issued a recall for its 5m, 6m, and 8m circulating pumps used in heating systems due to a significant safety concern. The issue arises from the potential for the mains electrical coupling to be connected in reverse, which can lead to a serious risk of electrocution. This recall affects approximately 114,000 pumps sold in Ireland that were manufactured from 2017 to 2024.

Consumers can identify if their pump is affected by checking the serial number on the label affixed to the pump. Specifically, those with serial numbers starting with the prefixes A, B, C, or D0-D44, as well as those starting with the years 2017 to 2020, may be at risk. Tucson has provided a serial number checking tool for consumers to verify if their unit is included in the recall.

While installed pumps can remain operational, users must exercise caution and avoid handling the affected units due to the electrocution hazard. If consumers suspect they have an affected pump, they are encouraged to contact Tucson for an inspection and to arrange for the installation of an updated electrical coupling and connector. This replacement program is offered at no cost, and only approved Tucson technicians should perform the installation. For additional information, consumers can visit TucsonPumps.ie.