TUCSON-A circulating pumps recalled due to electrocution risk

TUCSON-A has issued a recall for its circulating pumps, specifically the 5m, 6m, and 8m models, which were produced between 2012 and 2016. The issue arises from the potential for the mains electrical coupling to be connected in reverse, creating a serious electrocution hazard. Consumers should check the serial number on their pump to determine if it is affected, as those starting with the years 2012 through 2016 are included in this recall.

If you own one of the affected pumps, you can continue to use your heating system as long as you do not handle the pump directly. It is crucial to avoid any contact with the pump until it has been inspected and repaired. TUCSON encourages anyone who believes they have an affected model to reach out to them for assistance. They will provide inspections and necessary updates to the electrical coupling at no charge.

For those who may not be aware of the recall, especially if they have had work done on their heating system or moved homes in the past 14 years, it is important to verify whether they possess one of these pumps. Consumers can find more information and check their pump's serial number through the Tucson website or by contacting TUCSON directly via email or phone.