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The White Company Burnham Heart Mug recalled due to burn and scalding risk

The White Company is recalling The White Company Burnham Heart Mug in Pink due to a risk of burns and scalding. A defect in the mug's glazing can cause it to crack when boiling water is added, leading to hot liquid leaking. Only the Pink version is affected.

The White Company recalls The White Company Burnham Heart Mug in Pink
Brand
The White Company
Product
The White Company Burnham Heart Mug in Pink
Batch codes
24120
Retailer
The White Company
What to do
Discontinue use immediately and keep it out of the reach of children. Return the product to the place of purchase for a full refund or dispose of it safely and contact The White Company for a refund.

The White Company has issued a recall for the Burnham Heart Mug in Pink due to safety concerns. The defect in the glazing of these mugs can result in cracking when boiling water is poured into them, which poses a risk of burns or scalding from hot liquids leaking out. This recall specifically affects the Pink version of the mug, while the White Burnham Heart Mug remains unaffected.

Approximately 84 of these mugs are affected in the Republic of Ireland, and they were sold by The White Company. Consumers who have purchased this product are advised to stop using it immediately and keep it away from children. They can return the mug to the place of purchase for a full refund or, if unable to visit a store, safely dispose of it and contact The White Company for a refund.

If the mug was received as a gift, the recipient should be informed about the recall and advised to stop using it. They can also return it to the store or reach out to The White Company for assistance. For any further questions regarding this recall, customers can contact The White Company via email or phone.

From the official notice

Notice details Publication date: 22 April 2025 The White Company is carrying out a recall of The White Company Burnham Heart Mug in Pink. The risk presented by this product is burns and scalding. A defect in the mugs glazing can cause it to crack when boiling water is added, which could lead to hot liquid leaking and cause burns or scalding. The brand is The White Company. The type/model number is…

Read the full notice at Competition & Consumer Protection Commission →

Frequently asked questions

Is The White Company Burnham Heart Mug in Pink being recalled in Ireland?

Yes. The White Company is recalling The White Company Burnham Heart Mug in Pink due to a risk of burns and scalding. A defect in the mug's glazing can cause it to crack when boiling water is added, leading to hot liquid leaking. Only the Pink version is affected.

Why is The White Company Burnham Heart Mug in Pink being recalled?

The recall relates to a fire / burn hazard. The White Company is recalling The White Company Burnham Heart Mug in Pink due to a risk of burns and scalding. A defect in the mug's glazing can cause it to crack when boiling water is added, leading to hot liquid leaking. Only the Pink version is affected.

What should I do if I have this product?

Discontinue use immediately and keep it out of the reach of children. Return the product to the place of purchase for a full refund or dispose of it safely and contact The White Company for a refund.

Which batches of The White Company Burnham Heart Mug in Pink are affected?

The affected batch codes are: 24120.

Where was The White Company Burnham Heart Mug in Pink sold?

It was sold via The White Company.

Source: Competition & Consumer Protection Commission, published 22 April 2025 · Last checked 8 October 2026
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