Toyota recalls Proace and Proace City vehicles due to display issues
Toyota Ireland is recalling certain Proace and Proace City vehicles due to various safety issues, including software bugs that can cause display screens to go black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit. These issues may affect vehicle controllability and increase the risk of accidents.
- Brand
- Toyota
- Product
- Proace and Proace City vehicles
- Batch codes
- produced between 20 March 2024 and 30 July 2025, produced between 03 March 2016 and 08 July 2022, produced between 07 July 2017 and 16 December 2021, produced between 09 July 2018 and 01 February 2023
- What to do
- Affected customers will be contacted by post to make an appointment with their local Authorised Repairer for necessary repairs/replacements.
Recall repairs are always free. Check your registration or VIN with a franchised dealer for your make.
Toyota Ireland has announced a recall for specific Proace and Proace City passenger vehicles due to a potential software issue. In the affected vehicles, both the multimedia screen and instrument cluster may turn completely black when the ignition is turned on. This malfunction is permanent, meaning drivers will be unable to view crucial information needed for safe driving, including speed, fuel levels, and warning indicators. The inability to access this information increases the risk of accidents on the road.
The recall affects a total of 1,148 vehicles in the Republic of Ireland that were produced between March 20, 2024, and July 30, 2025. Toyota Ireland will reach out to all impacted customers by mail, advising them to schedule an appointment with their local Authorized Repairer for necessary repairs or replacements. Customers can also check if their vehicle is affected by using the online VIN checker or by contacting Toyota Ireland's Contact Centre.
Consumers are encouraged to take this recall seriously, as driving without access to essential vehicle information can lead to dangerous situations. It is important for owners of the affected models to follow the instructions provided by Toyota Ireland to ensure their safety and compliance with vehicle regulations.
From the official notice
Toyota Recall campaign next steps Toyota Ireland will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacements of parts will be carried out. To check if your vehicle is affected by this recall campaign, please visit their online VIN checker and input your Vehicle Identification Num…
Frequently asked questions
Is Proace and Proace City vehicles being recalled in Ireland?
Yes. Toyota Ireland is recalling certain Proace and Proace City vehicles due to various safety issues, including software bugs that can cause display screens to go black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit. These issues may affect vehicle controllability and increase the risk of accidents.
Why is Proace and Proace City vehicles being recalled?
The recall relates to a injury hazard. Toyota Ireland is recalling certain Proace and Proace City vehicles due to various safety issues, including software bugs that can cause display screens to go black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit. These issues may affect vehicle controllability and increase the risk of accidents.
What should I do if I have this product?
Affected customers will be contacted by post to make an appointment with their local Authorised Repairer for necessary repairs/replacements.
Which batches of Proace and Proace City vehicles are affected?
The affected batch codes are: produced between 20 March 2024 and 30 July 2025, produced between 03 March 2016 and 08 July 2022, produced between 07 July 2017 and 16 December 2021, produced between 09 July 2018 and 01 February 2023.
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