Toyota recalls Proace and Proace City vehicles due to display issues
Toyota Ireland is recalling certain Proace and Proace City passenger vehicles due to various safety issues. These include software bugs that can cause display screens to turn black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit that may affect emissions compliance. Affected vehicles were produced between March 2016 and July 2025.
- Brand
- Toyota
- Product
- Proace and Proace City passenger vehicles
- What to do
- Toyota Ireland will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacements of parts will be carried out.
Recall repairs are always free. Check your registration or VIN with a franchised dealer for your make.
Toyota Ireland has announced a voluntary recall for specific Proace and Proace City passenger vehicles. The issue stems from a software bug that may cause both the multimedia screen and the instrument cluster to go completely black after the ignition is turned on. When this happens, drivers lose access to critical information such as speed, fuel level, and warning indicators, which can lead to unsafe driving conditions and an increased risk of accidents.
The affected vehicles were produced between 20 March 2024 and 30 July 2025, with a total of 1,148 units impacted in the Republic of Ireland. Toyota Ireland will directly contact all customers whose vehicles are affected, advising them to schedule an appointment with their local Authorized Repairer for necessary repairs or replacements.
To determine if your vehicle is part of this recall, you can use Toyota's online VIN checker by entering your Vehicle Identification Number (VIN). If you have concerns or believe your vehicle may be affected, you can also reach out to Toyota Ireland's Contact Centre for assistance.
From the official notice
Toyota Recall campaign next steps Toyota Ireland will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacements of parts will be carried out. To check if your vehicle is affected by this recall campaign, please visit their online VIN checker and input your Vehicle Identification Num…
Frequently asked questions
Is Proace and Proace City passenger vehicles being recalled in Ireland?
Yes. Toyota Ireland is recalling certain Proace and Proace City passenger vehicles due to various safety issues. These include software bugs that can cause display screens to turn black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit that may affect emissions compliance. Affected vehicles were produced between March 2016 and July 2025.
Why is Proace and Proace City passenger vehicles being recalled?
The recall relates to a injury hazard. Toyota Ireland is recalling certain Proace and Proace City passenger vehicles due to various safety issues. These include software bugs that can cause display screens to turn black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit that may affect emissions compliance. Affected vehicles were produced between March 2016 and July 2025.
What should I do if I have this product?
Toyota Ireland will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacements of parts will be carried out.
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