Toyota Proace and Proace City vehicles recalled due to software and safety issues
Toyota Ireland is recalling certain Proace and Proace City passenger vehicles due to various safety issues, including software bugs that can cause display screens to go black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit. These issues may affect vehicle controllability and increase the risk of accidents.
- Brand
- Toyota
- Product
- Proace and Proace City
- Batch codes
- produced between 20 March 2024 and 30 July 2025, produced between 03 March 2016 and 08 July 2022, produced between 07 July 2017 and 16 December 2021, produced between 09 July 2018 and 01 February 2023
- What to do
- Toyota Ireland will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacements of parts will be carried out.
Recall repairs are always free. Check your registration or VIN with a franchised dealer for your make.
Toyota Ireland has announced a voluntary recall for specific Proace and Proace City passenger vehicles. The recall is due to a software bug that can cause both the multimedia screen and the instrument cluster to turn completely black after the ignition is turned on. When this happens, drivers lose access to critical information such as speed, fuel levels, and warning indicators, which are essential for safe driving. This malfunction is permanent, and continuing to drive under these conditions could lead to accidents.
The affected vehicles were produced between 20 March 2024 and 30 July 2025, with a total of 1,148 vehicles impacted in the Republic of Ireland. Toyota Ireland will directly contact all affected customers by post, advising them to make an appointment with their local Authorized Repairer for necessary repairs or replacements.
To check if your vehicle is among those affected, you can use Toyota's online VIN checker by entering your Vehicle Identification Number. If you have concerns or believe your vehicle may be impacted, you can also reach out to Toyota Ireland's Contact Centre for assistance.
From the official notice
Toyota Recall campaign next steps Toyota Ireland will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacements of parts will be carried out. To check if your vehicle is affected by this recall campaign, please visit their online VIN checker and input your Vehicle Identification Num…
Frequently asked questions
Is Proace and Proace City being recalled in Ireland?
Yes. Toyota Ireland is recalling certain Proace and Proace City passenger vehicles due to various safety issues, including software bugs that can cause display screens to go black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit. These issues may affect vehicle controllability and increase the risk of accidents.
Why is Proace and Proace City being recalled?
The recall relates to a injury hazard. Toyota Ireland is recalling certain Proace and Proace City passenger vehicles due to various safety issues, including software bugs that can cause display screens to go black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit. These issues may affect vehicle controllability and increase the risk of accidents.
What should I do if I have this product?
Toyota Ireland will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacements of parts will be carried out.
Which batches of Proace and Proace City are affected?
The affected batch codes are: produced between 20 March 2024 and 30 July 2025, produced between 03 March 2016 and 08 July 2022, produced between 07 July 2017 and 16 December 2021, produced between 09 July 2018 and 01 February 2023.
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