B&Q recalls Diall site connectors due to electric shock and fire risk

B&Q Ireland Limited has issued a recall for Diall site connectors because they pose a risk of electric shock and fire. The issue arises from reversed live and neutral connection markings in specific batches, which can lead to incorrect wiring and unsafe conditions.

The affected products include the Diall 16A Blue Site connector (Male) and the Diall 16A Blue Site surface socket (Female), with barcodes 5052931116324 and 5052931116331, respectively. The recall affects multiple batch codes, including 25W08 03, 25W27 01, and others. These products were sold online and in B&Q stores from March 2025 to August 2026, with approximately 1,013 units impacted in the Republic of Ireland.

Consumers who have purchased these products should stop using them immediately. It is important to check the batch code against the provided list and fully disconnect the product from the electricity supply. B&Q advises that simply switching off at the wall is not sufficient; the plug must be removed from the socket. If the product is permanently wired, the circuit should be isolated, and a qualified person should disconnect it. B&Q will reimburse reasonable costs for professional disconnection.

Once the product is safely disconnected, customers can return it to their nearest B&Q store for a refund. For further inquiries, customers can visit their local B&Q store or contact the Customer Services Team at 1800 946 327.