Decathlon recalls ROCKRIDER Helmet MTB EXPL500 and ST500 due to injury risk
Decathlon Sports Limited Ireland is recalling the ROCKRIDER Helmet MTB EXPL500 and ST500 due to a defect in the plastic part at the back of the helmet that holds the chinstrap. This defect can compromise the helmet’s ability to stay securely on your head, posing a risk of injury in the event of a fall.
- Brand
- ROCKRIDER
- Product
- MTB HELMET EXPL500 / ST500
- Batch codes
- KT24040006-15, KT24040006-16, KT24040006-17, KT24040018-14, KT24040018-16, KT24040018-17, KT24040034-10, KT24040034-2, KT24040034-4, KT24040034-8, KT24040045-10, KT24040045-8, KT24040045-9
- Retailer
- Decathlon
- What to do
- Customers should stop using the product immediately and return it to their nearest Decathlon Store for a full refund.
Decathlon Sports Limited Ireland has announced a recall for the ROCKRIDER Helmet models MTB EXPL500 and ST500. The recall is due to a defect in the plastic part at the back of the helmet that secures the chinstrap. This issue may prevent the helmet from fitting properly, increasing the risk of injury during a fall.
The affected helmets include various item codes and batch codes, with approximately 121 products impacted in the Republic of Ireland. These helmets were sold between July 2, 2024, and September 9, 2024, and include different sizes and colors.
Consumers are advised to stop using the helmets immediately and return them to their nearest Decathlon Store for a full refund. For those who purchased the helmets online or require further information, they can contact Decathlon’s Customer Relation Centre via email.
From the official notice
Notice details Publication date: 23 September 2024 Decathlon Sports Limited Ireland is carrying out a recall of ROCKRIDER Helmet MTB EXPL500 and ST500. The product presents a risk of injuries. A defect has been identified on the plastic part at the back of the helmet holding the chinstrap. This can compromise the helmet’s ability to stay securely on your head which may lead to the risk of injury i…
Read the full notice at Competition & Consumer Protection Commission →
Frequently asked questions
Is MTB HELMET EXPL500 / ST500 being recalled in Ireland?
Yes. Decathlon Sports Limited Ireland is recalling the ROCKRIDER Helmet MTB EXPL500 and ST500 due to a defect in the plastic part at the back of the helmet that holds the chinstrap. This defect can compromise the helmet’s ability to stay securely on your head, posing a risk of injury in the event of a fall.
Why is MTB HELMET EXPL500 / ST500 being recalled?
The recall relates to a chemical hazard. Decathlon Sports Limited Ireland is recalling the ROCKRIDER Helmet MTB EXPL500 and ST500 due to a defect in the plastic part at the back of the helmet that holds the chinstrap. This defect can compromise the helmet’s ability to stay securely on your head, posing a risk of injury in the event of a fall.
What should I do if I have this product?
Customers should stop using the product immediately and return it to their nearest Decathlon Store for a full refund.
Which batches of MTB HELMET EXPL500 / ST500 are affected?
The affected batch codes are: KT24040006-15, KT24040006-16, KT24040006-17, KT24040018-14, KT24040018-16, KT24040018-17, KT24040034-10, KT24040034-2, KT24040034-4, KT24040034-8, KT24040045-10, KT24040045-8, KT24040045-9.
Where was MTB HELMET EXPL500 / ST500 sold?
It was sold via Decathlon.
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