Product Safety Information Notice on various Bath screens sold by B&Q
B&Q is recalling various bath screens due to a safety issue where the glue bonding fails, potentially causing the glass to detach and fall, leading to injuries. The affected brands are Cooke & Lewis and GoodHome, with specific models C241-P, C240-P, E248-P, and C-243P.
- Product
- bath screens
- Batch codes
- 02.2023
- Retailer
- B&Q
- What to do
- If you have purchased one of these models, please stop using it immediately and contact B&Q for advice and a free replacement.
- Publication date:18 April 2024
A safety issue has been identified with various bath screens sold by B&Q.
The risk presented by the product is injuries. The glue bonding fails, leading to bath screen detaching from mounting rail. This leads to the glass falling on a consumer and could result in a concussion.
The brands are Cooke & Lewis and GoodHome. The models are C241-P, C240-P, E248-P and C-243P. The barcodes are 3663602769637, 3663602769620, 3663602769675 and 3663602769651 respectively. The batch number affected is 02.2023.
The products were manufactured during February 2023. The products were on sale between March 2023 and November 2023.
There are approximately 68 affected products in the Republic of Ireland.
What to do:
If you have purchased one of these models during the time period above, please stop using it immediately and contact B&Q on the below helpline number for advice with checking the batch code and getting a free replacement Bath screen where required.
If customers have any further queries please contact the B&Q helpline at 1800 946 327 (Monday to Friday 8.30am–8pm, Saturday 9am–5pm and Sunday 10am–4pm).
View all product safety noticesFrequently asked questions
Is bath screens being recalled in Ireland?
Yes. B&Q is recalling various bath screens due to a safety issue where the glue bonding fails, potentially causing the glass to detach and fall, leading to injuries. The affected brands are Cooke & Lewis and GoodHome, with specific models C241-P, C240-P, E248-P, and C-243P.
Why is bath screens being recalled?
The recall relates to a foreign body hazard. B&Q is recalling various bath screens due to a safety issue where the glue bonding fails, potentially causing the glass to detach and fall, leading to injuries. The affected brands are Cooke & Lewis and GoodHome, with specific models C241-P, C240-P, E248-P, and C-243P.
What should I do if I have this product?
If you have purchased one of these models, please stop using it immediately and contact B&Q for advice and a free replacement.
Which batches of bath screens are affected?
The affected batch codes are: 02.2023.
Where was bath screens sold?
It was sold via B&Q.
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