Bose recalls Acoustimass®, Lifestyle® and Companion™ systems due to fire risk
Bose Products B.V is recalling Acoustimass®, Lifestyle®, and Companion™ home theatre audio systems due to a fire risk from a thermal event that can cause the bass module to catch fire. Approximately 1064 products are affected in the Republic of Ireland.
- Brand
- Bose
- Retailer
- Bose Products
- What to do
- Consumers are asked to unplug and cease using the affected products and return them to Bose or an authorized service centre for a free repair, a 40% discount on a replacement product, or a free replacement product if repair is not available.
Bose Products B.V is conducting a recall of various home theatre audio systems, including Acoustimass®, Lifestyle®, and Companion™ models. The recall is due to a reported risk of fire, where a thermal event inside the unit may cause the bass module to ignite. This issue affects approximately 1064 products in the Republic of Ireland.
The specific models impacted include numerous Acoustimass® and Lifestyle® systems, as well as Companion™ speakers. While the exact barcodes and batch numbers are unknown, most SKU numbers are affected. Consumers can check if their bass module is involved by following the instructions on the Bose recall page.
Affected consumers are advised to unplug and stop using the recalled products immediately. They should return the items to Bose or an authorized service center for a free repair, a 40% discount on a replacement product, or a free replacement if a repair is not feasible in their location.
From the official notice
Notice details Publication date: 18 August 2023 Bose Products B.V is carrying out a recall to repair on Acoustimass®, Lifestyle® and Companion™ home theatre audio systems. The risk reported to the CCPC is that of fire. A thermal event can occur inside of the unit leading to the bass module catching fire. The Brand is Bose. The models are ACOUSTIMASS® 5 SERIES IV POWERED SPEAKER SYSTEM, ACOUS…
Read the full notice at Competition & Consumer Protection Commission →
Frequently asked questions
Is Bose being recalled in Ireland?
Yes. Bose Products B.V is recalling Acoustimass®, Lifestyle®, and Companion™ home theatre audio systems due to a fire risk from a thermal event that can cause the bass module to catch fire. Approximately 1064 products are affected in the Republic of Ireland.
Why is Bose being recalled?
The recall relates to a fire / burn hazard. Bose Products B.V is recalling Acoustimass®, Lifestyle®, and Companion™ home theatre audio systems due to a fire risk from a thermal event that can cause the bass module to catch fire. Approximately 1064 products are affected in the Republic of Ireland.
What should I do if I have this product?
Consumers are asked to unplug and cease using the affected products and return them to Bose or an authorized service centre for a free repair, a 40% discount on a replacement product, or a free replacement product if repair is not available.
Where was Bose sold?
It was sold via Bose Products.
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