Bose Products B.V recalls to repair Acoustimass®, Lifestyle® and Companion™ home theatre audio systems
Bose Products B.V is recalling Acoustimass®, Lifestyle®, and Companion™ home theatre audio systems due to a fire risk from a thermal event that can cause the bass module to catch fire. Approximately 1064 products are affected in the Republic of Ireland.
- Brand
- Bose
- Retailer
- Bose Products
- What to do
- Consumers are asked to unplug and cease using the affected products and return them to Bose or an authorized service centre for a free repair, a 40% discount on a replacement product, or a free replacement product if repair is not available.
- Publication date:18 August 2023
Bose Products B.V is carrying out a recall to repair on Acoustimass®, Lifestyle® and Companion™ home theatre audio systems.
The risk reported to the CCPC is that of fire. A thermal event can occur inside of the unit leading to the bass module catching fire.
The Brand is Bose. The models are ACOUSTIMASS® 5 SERIES IV POWERED SPEAKER SYSTEM, ACOUSTIMASS® 6 III HOME ENT. SYSTEM, ACOUSTIMASS® 10 III HOME ENT. SYSTEM, ACOUSTIMASS® 15 HOME THEATER SPEAKER SYSTEM, ACOUSTIMASS® 15 II HOME ENT. SYSTEM, ACOUSTIMASS® 16 HOME ENT. SYSTEM, ACOUSTIMASS® 20 POWERED SPEAKER SYSTEM, COMPANION™ CS-6 POWERED SPEAKER SYSTEM, LIFESTYLE® 5 SERIES II POWERED SPEAKER SYSTEM, LIFESTYLE® 8 POWERED SPEAKER SYSTEM, LIFESTYLE® 12 POWERED SPEAKER SYSTEM, LIFESTYLE® 20 POWERED SPEAKER SYSTEM, LIFESTYLE® 25 POWERED SPEAKER SYSTEM, LIFESTYLE® 30 POWERED SPEAKER SYSTEM, LIFESTYLE® 50 POWERED SPEAKER SYSTEM, POWERED ACOUSTIMASS® 5 SERIES IIISPEAKER SYSTEM, POWERED ACOUSTIMASS® 5 SERIES IVSPEAKER SYSTEM, POWERED ACOUSTIMASS® 8 SPEAKERSYSTEM, POWERED ACOUSTIMASS® 8 SERIES II SPEAKER SYSTEM, POWERED ACOUSTIMASS® 9 SPEAKER SYSTEM, POWERED ACOUSTIMASS® 20 SPEAKER SYSTEM, POWERED ACOUSTIMASS® 25 SPEAKER SYSTEM, POWERED ACOUSTIMASS® 25 SERIES II SPEAKER SYSTEM, POWERED ACOUSTIMASS® 30 SPEAKER SYSTEM, POWERED ACOUSTIMASS® 30 SERIES II SPEAKER SYSTEM, POWERED ACOUSTIMASS® 800 SPEAKER SYSTEM, POWERED ACOUSTIMASS® 900 SPEAKER SYSTEM.
The barcodes and batch numbers are unknown. Most SKU numbers are affected. However, to determine if your bass module is impacted, follow the steps provided in the Bose recall page.
There are approximately 1064 affected products in the Republic of Ireland.
What to do:
Consumers are asked to unplug and cease using the affected products and return them to Bose or an authorized service centre in exchange for a free repair or a 40% discount on a replacement product or, if repair is not available in your location, a free replacement product.
View all product safety noticesFrequently asked questions
Is Bose being recalled in Ireland?
Yes. Bose Products B.V is recalling Acoustimass®, Lifestyle®, and Companion™ home theatre audio systems due to a fire risk from a thermal event that can cause the bass module to catch fire. Approximately 1064 products are affected in the Republic of Ireland.
Why is Bose being recalled?
The recall relates to a fire / burn hazard. Bose Products B.V is recalling Acoustimass®, Lifestyle®, and Companion™ home theatre audio systems due to a fire risk from a thermal event that can cause the bass module to catch fire. Approximately 1064 products are affected in the Republic of Ireland.
What should I do if I have this product?
Consumers are asked to unplug and cease using the affected products and return them to Bose or an authorized service centre for a free repair, a 40% discount on a replacement product, or a free replacement product if repair is not available.
Where was Bose sold?
It was sold via Bose Products.
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