Product Safety Information Notice on certain laptop charger products sold on the AliExpress platform
Certain laptop chargers sold on the AliExpress platform are recalled due to a risk of electric shock. The affected products include a 12V Replacement Laptop Charger and a Charger for Microsoft Surface Book models. These products do not meet safety standards.
- Sold on
- AliExpress
- What to do
- If you purchased one of these products, please discontinue use immediately and discard the product.
- Publication date:15 June 2023
A safety issue has been identified with the following products sold on the AliExpress platform:
| Image | Product name | Model number | Identifier |
|---|---|---|---|
| 12V Replacement Laptop Charger | DCSP240050 | AliExpress ID: 1005002749503011 |
| Charger for Microsoft surface book pro 3/4/5/6/7 power adapter Supply 65w 15V 4A Tablet Laptop PC Fast Charging EU AU US UK plug | DHM1800 | AliExpress ID: 4000800764967 |
The risk presented by these products is electric shock. These products do not meet the requirements of the relevant safety standard.
The brands, batch numbers and barcodes for the above products are unknown.
Given the online availability of these products on the AliExpress platform, they may have been sold to customers in the Republic of Ireland.
What to do:
If you purchased one of these products, please discontinue use immediately and discard the product. You may wish to contact AliExpress to see if there are any remedies available to you. This can be done via your user account on the AliExpress platform.
View all product safety noticesFrequently asked questions
Is Product Safety Information Notice on certain laptop charger products sold on the AliExpress platform being recalled in Ireland?
Yes. Certain laptop chargers sold on the AliExpress platform are recalled due to a risk of electric shock. The affected products include a 12V Replacement Laptop Charger and a Charger for Microsoft Surface Book models. These products do not meet safety standards.
Why is Product Safety Information Notice on certain laptop charger products sold on the AliExpress platform being recalled?
The recall relates to a electric shock hazard. Certain laptop chargers sold on the AliExpress platform are recalled due to a risk of electric shock. The affected products include a 12V Replacement Laptop Charger and a Charger for Microsoft Surface Book models. These products do not meet safety standards.
What should I do if I have this product?
If you purchased one of these products, please discontinue use immediately and discard the product.
Where was Product Safety Information Notice on certain laptop charger products sold on the AliExpress platform sold?
It was sold via AliExpress.
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