Product Safety Information Notice on certain laptop charger products sold on the AliExpress platform
Certain laptop chargers sold on the AliExpress platform are recalled due to a risk of electric shock. The affected products include a 12V Replacement Laptop Charger and a Charger for Microsoft Surface Book models. These products do not meet safety standards.
- Sold on
- AliExpress
- What to do
- If you purchased one of these products, please discontinue use immediately and discard the product.
A recall has been issued for specific laptop chargers available on the AliExpress platform. The products in question include a 12V Replacement Laptop Charger and a 65W Charger designed for Microsoft Surface Book models 3 through 7. These chargers have been identified as not meeting safety standards, which poses a risk of electric shock to users.
The exact brands, batch numbers, and barcodes for these chargers are not specified, but they may have been sold to customers in the Republic of Ireland. Given the nature of online sales, it is important for consumers to be aware of this recall.
If you have purchased one of these chargers, it is advised that you stop using the product immediately and dispose of it. Additionally, you may want to reach out to AliExpress through your user account to inquire about possible remedies or further actions.
From the official notice
Notice details Publication date: 15 June 2023 A safety issue has been identified with the following products sold on the AliExpress platform: Image Product name Model number Identifier 12V Replacement Laptop Charger DCSP240050 AliExpress ID: 1005002749503011 Charger for Microsoft surface book pro 3/4/5/6/7 power adapter Supply 65w 15V 4A Tablet Laptop PC Fast Charging EU AU US UK plug DHM1800 AliE…
Read the full notice at Competition & Consumer Protection Commission →
Frequently asked questions
Is Product Safety Information Notice on certain laptop charger products sold on the AliExpress platform being recalled in Ireland?
Yes. Certain laptop chargers sold on the AliExpress platform are recalled due to a risk of electric shock. The affected products include a 12V Replacement Laptop Charger and a Charger for Microsoft Surface Book models. These products do not meet safety standards.
Why is Product Safety Information Notice on certain laptop charger products sold on the AliExpress platform being recalled?
The recall relates to a electric shock hazard. Certain laptop chargers sold on the AliExpress platform are recalled due to a risk of electric shock. The affected products include a 12V Replacement Laptop Charger and a Charger for Microsoft Surface Book models. These products do not meet safety standards.
What should I do if I have this product?
If you purchased one of these products, please discontinue use immediately and discard the product.
Where was Product Safety Information Notice on certain laptop charger products sold on the AliExpress platform sold?
It was sold via AliExpress.
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