Morco gas water heaters recalled due to fire and explosion risk
Morco is recalling Open-Flued Gas Water Heaters due to a safety issue that poses risks of fire, explosion, and injuries from gas leaks. The affected models are Primo 6, Primo 11, EUP6, and EUP11, sold between 2018 and 2023.
- Brand
- Morco
- Product
- Open-Flued Gas Water Heaters
- What to do
- Please visit the Morco website to fill in an upgrade form to organise a Registered Gas Installer to conduct the required safety upgrade to their water heater free of charge.
Morco has identified a safety issue with their Open-Flued Gas Water Heaters, which may be used in mobile homes, caravans, and domestic settings. The concern is related to potential gas leaks that, if ignited, could result in serious hazards such as burns, explosions, and injuries. The models affected by this recall are the Primo 6, Primo 11, EUP6, and EUP11, which were sold from 2018 to 2023.
Approximately 1,116 units of these water heaters have been sold in the Republic of Ireland through various distributors, including Mectec Gas Limited and Gas Equipment Ireland, among others. Consumers who have purchased these models should check their appliances to determine if they are affected by this recall.
To address this safety issue, Morco is advising customers to visit their website to fill out an upgrade form. This will allow a Registered Gas Installer to perform the necessary safety upgrades at no cost. If consumers are unsure about their appliance or need assistance finding the serial number, Morco has provided a guide to help. For any further questions or concerns, customers can contact Morco directly or reach out to a Registered Gas Installer. In the event of a gas smell, users should immediately stop using the appliance and contact Gas Networks Ireland.
From the official notice
Notice details Publication date: 25 April 2024 A safety issue has been identified with Morco Open-Flued Gas Water Heaters which may be installed in mobile homes, caravans and domestic settings. The risk associated with the product is that of fire, explosion, and injuries. There is a risk of gas leaking which, if ignited may cause burns, explosions, and injuries. The brand is Morco, the 4 models ar…
Read the full notice at Competition & Consumer Protection Commission →
Frequently asked questions
Is Open-Flued Gas Water Heaters being recalled in Ireland?
Yes. Morco is recalling Open-Flued Gas Water Heaters due to a safety issue that poses risks of fire, explosion, and injuries from gas leaks. The affected models are Primo 6, Primo 11, EUP6, and EUP11, sold between 2018 and 2023.
Why is Open-Flued Gas Water Heaters being recalled?
The recall relates to a fire / burn hazard. Morco is recalling Open-Flued Gas Water Heaters due to a safety issue that poses risks of fire, explosion, and injuries from gas leaks. The affected models are Primo 6, Primo 11, EUP6, and EUP11, sold between 2018 and 2023.
What should I do if I have this product?
Please visit the Morco website to fill in an upgrade form to organise a Registered Gas Installer to conduct the required safety upgrade to their water heater free of charge.
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