Product Safety Information Notice on Samsung Electronics (UK) Ltd branded Gas Hobs
Samsung branded Gas Hobs manufactured after October 2019 are recalled due to a safety issue with the gas supply elbow joints, which may fracture and cause gas leaks. This presents risks of burns, fire, explosion, and poisoning.
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- Brand
- Samsung
- Product
- Gas Hobs
- What to do
- Consumers must not use their gas hob and should have it inspected and modified by a Registered Gas Installer.
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- Publication date:27 September 2023
A safety issue has been identified with Samsung branded Gas Hobs Gas Supply Elbow Joints, manufactured after October 2019 and which may be installed in domestic settings and the leisure market (holiday homes, caravans and boats).
The gas supply elbow joint from the gas hob to the gas supply may fracture, which can cause gas to leak through the fracture. This presents a risk of burns, fire, explosion and poisoning from inhalation which could pose a risk to health, or even death.
The brand is Samsung. The batch numbers are unknown.
The model numbers and corresponding bar codes can be found below:
| Model Number | Bar Code |
|---|---|
NA64H3000AK/U1
| 8801643558628 |
NA64H3010AS/U1
| 8806086030977 |
NA64H3110AS/EU
| 8806086031042 |
NA75J3030AS/EU
| 8806088932071 |
NA64H3010AK/U1
| 8806086031806 |
NA64H3030AS/U1
| 8801643558666 |
-ltd-branded-gas-hobs-na64h3030asu.png?sfvrsn=b0ea726a_1 "Product Safety Information Notice Image of Samsung Electronics (UK) Ltd branded Gas Hobs NA64H3030ASU")
There are 16 affected products in the Republic of Ireland.
What to do:
It is vitally important that consumers do not use their gas hob. The gas hobs above must be urgently inspected and modified. This will be conducted free of charge by a Registered Gas Installer.
If Customers are affected by this issue they can contact Samsung at 0818 717 100 (Monday to Friday 8 am to 8 pm, Saturday and Sunday 9 am to 6 pm) by email at uk.technical@samsung.com or consult the Samsung safety notice.
In the meantime, if you smell gas please contact Gas Networks Ireland 24 hour emergency number on 1800 20 50 50.
View all product safety noticesFrequently asked questions
Is Gas Hobs being recalled in Ireland?
Yes. Samsung branded Gas Hobs manufactured after October 2019 are recalled due to a safety issue with the gas supply elbow joints, which may fracture and cause gas leaks. This presents risks of burns, fire, explosion, and poisoning.
Why is Gas Hobs being recalled?
The recall relates to a fire / burn hazard. Samsung branded Gas Hobs manufactured after October 2019 are recalled due to a safety issue with the gas supply elbow joints, which may fracture and cause gas leaks. This presents risks of burns, fire, explosion, and poisoning.
What should I do if I have this product?
Consumers must not use their gas hob and should have it inspected and modified by a Registered Gas Installer.
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