Toyota Proace and Proace City vehicles recalled due to software and safety issues
Toyota Ireland is recalling certain Proace and Proace City passenger vehicles due to various safety issues, including software bugs that can cause display screens to go black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit. These issues may lead to increased risk of accidents. Affected vehicles were produced between 03 March 2016 and 30 July 2025.
- Brand
- Toyota
- Product
- Proace and Proace City passenger vehicles
- What to do
- Toyota Ireland will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacements of parts will be carried out.
Recall repairs are always free. Check your registration or VIN with a franchised dealer for your make.
Toyota Ireland has announced a recall for specific models of Proace and Proace City passenger vehicles. The recall is due to a software bug that may cause both the multimedia screen and the instrument cluster to turn completely black after the ignition is turned on. When this happens, drivers lose access to critical information such as speed, fuel level, and warning indicators, which can significantly impair safe driving and increase the likelihood of accidents.
The affected vehicles were produced between March 20, 2024, and July 30, 2025, with a total of 1,148 units impacted in the Republic of Ireland. Owners of these vehicles are encouraged to check if their vehicle is included in the recall by using the online VIN checker provided by Toyota Ireland.
Toyota Ireland will be reaching out to all affected customers directly by post, advising them to schedule an appointment with their local Authorized Repairer for necessary repairs or replacements. If vehicle owners have concerns or believe their vehicle may be affected, they can contact Toyota Ireland's Contact Centre for assistance.
From the official notice
Toyota Recall campaign next steps Toyota Ireland will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacements of parts will be carried out. To check if your vehicle is affected by this recall campaign, please visit their online VIN checker and input your Vehicle Identification Num…
Frequently asked questions
Is Proace and Proace City passenger vehicles being recalled in Ireland?
Yes. Toyota Ireland is recalling certain Proace and Proace City passenger vehicles due to various safety issues, including software bugs that can cause display screens to go black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit. These issues may lead to increased risk of accidents. Affected vehicles were produced between 03 March 2016 and 30 July 2025.
Why is Proace and Proace City passenger vehicles being recalled?
The recall relates to a injury hazard. Toyota Ireland is recalling certain Proace and Proace City passenger vehicles due to various safety issues, including software bugs that can cause display screens to go black, excessive corrosion on suspension components, and calibration errors in the Engine Control Unit. These issues may lead to increased risk of accidents. Affected vehicles were produced between 03 March 2016 and 30 July 2025.
What should I do if I have this product?
Toyota Ireland will directly contact all affected customers by post advising them to make an appointment with their local Authorised Repairer where any necessary repairs/replacements of parts will be carried out.
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